21:07 01 Aug 18
Austin was absolutely amazing. He was so friendly and helpful over the phone in getting everything scheduled. He was prompt to arrive for the scheduled appointment and even communicated via text to let me know he was on his way. He worked tirelessly to clean carpets that were way past due for a cleaning and made them look 100X better than before. He exceeded my expectations. He followed up with me afterwards to make sure I was satisfied with the job. From beginning to end, he provided outstanding customer service. Highly recommend Total Impact Carpet Cleaning.
19:23 09 Aug 18
We really didn’t think my mother’s carpet could be saved. There were stains that we thought would never come out. I told Austin before cleaning it that we weren’t expecting miracles. Well, he definitely performed a miracle! It looks like brand new carpet again! I highly recommend Total Impact. You will not be disappointed.
19:30 05 Oct 18
Austin was great! We had a lot of spots from our pet on our carpet and they came out looking brand new! We highly recommend him and will continue to use his services in the future when we need them!
20:54 16 Aug 18
Have used Total Impact Carpet Cleaning a couple of times and they do a very good job. Austin is always very accommodating when I need to schedule an appointment. He works around my schedule. I am always satisfied with the service he provides. Great service with a smile!
19:23 22 Jun 18
Austin Pharr is wonderful to work with, very polite, and does an awesome job! My carpets literally look like new, and they were soiled beyond belief! He did a very thorough job in a short amount of time, and I could walk on the carpets immediately! I am very happy with the result, and I will be recommending to others and using this company again when needed. Thank you so much for amazing service!